Chili's Grill & Bar, Restaurant Manager - Oswego

2820 Route 34
Oswego, IL 60543

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Role Overview

Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.

Responsibilities

Ensure a great Guest experience
Role model and hold Team Members accountable to operational and quality standards
Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
Foster open communication between Team Members and Management
Influence Team Member behaviors by championing change and restaurant initiatives
Lead with heart and mind
Drive business results by utilizing Chili's systems to effectively control costs
Follow operational systems, such as our Manager Timeline and performing quality Line Checks
Hire, train, retain, and develop Team Members to take on larger roles
Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
Understand and practice safe food handling procedures
Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

About Us

Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.

About You

Dependable team player
Prefers to work in a fast-paced environment
Great multitasking skills

This Could Be the Start of Something Big.

At Chili’s, you may start in one role. But, if you have the right combination of ingredients, there are plenty of places to go. Here’s what a possible career path could look like:

Read more

Hourly Team Member

Average Pay: $10 – $20 per hour

You bring your passion, dedication, teamwork and spirit to the table. We’ll help you make the most of it and prepare you for your “next”. You’ll get:

One-to-one mentoring and coaching
Ongoing training
Skill development in hospitality, teamwork, salesmanship and a whole lot more

Assistant Manager

Salary Range: $45,000 - $60,000

Our training program will help you turn your natural leadership skills into a management role. After you have mastered hourly team member responsibilities, or if you have past leadership experience in a different capacity, your experience will help you prepare for the next level with Chili’s and the Assistant Manager role provides:

8-10 Week Training Program
Area AO (Area of Ownership) Meetings
A wealth of opportunities to hone your business and people skills

Manager

Salary Range: $50,000 - $70,000

After a minimum of six months as an Assistant Manager, you may be ready for your next big move up. As you continue to develop your leadership skills, you may enjoy such growth options as:

Development through the EMERGE program to bring out the best leader in you
Mentoring opportunities through the RISE program
Online manager development training modules
On-the-job skill training in schedule writing, budgeting, data analysis, and more

General Manager

Salary Range: $65,000 – $90,000

When you have established your reputation for excellence and have demonstrated the ability to develop others, we’ll help you grow into a General Manager role where you may continue your development through:

Participation in the ELEVATE program to strengthen the preparation and support for our new General Managers.
Ongoing training on operational systems, people management, marketing, accounting and more
Possible participation in the LEAD development program designed to further refine your leadership skills